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Company Policies

Business Hours

Monday-Friday : 9:00am - 4:00 pm

Contact by Email
Contact by Fax
For Customized Items or Special Orders
Call 413-243-2327 Customer Service or email:
Our Guarantee
Smarttoy Creative Gifts wants you to have an enjoyable shopping experience. If you find there is a problem with your order, please contact Customer Service at 413-243-2327 for a prompt resolution.
About us

Smarttoy Creative Gifts is based in Lee, Massachusetts and was founded in 1993. Smarttoy Creative Gifts unique and fun gifts to retailers and companies throughout the United States. 

Payment Options
We accept Visa, MasterCard, Discover and American Express credit cards for online payment processed through Paypal. You are not required to have a Paypal account for credit card processing.
Custom Orders
Smarttoy Creative Gifts produces custom products and designs for our clients upon request. Pricing is quoted for each project and requires are and product approval prior to production. For customized orders or assistance with ordering, please call Customer Service at 413-243-2327.
Changing Orders
All orders are processed immediately after confirmation, so submitted orders are considered final. We will try to accommodate order changes or cancellation requests, but cannot guarantee our ability to complete them.
Contact Customer Service at 413-243-2327 for order changes or cancellation requests. All change requests are subject to additional charges which will be quoted and billed separately.
Any questions? Please send us a note and we'll respond within 24 hours or sooner!



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